Privacy Policy
At Crystal Bokeh, your privacy and the safety of your data are one of our highest priorities. Please review this Privacy Policy to learn about how we collect, use, and store information when you access our Website, Services, or contact us via other means.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Crystal Bokeh collects the following data:
- Personal identification information (name, email address, delivery (postal) address, country, payment method)
- Anonymous data: (time spent on the website, page(s) viewed, country of origin)
How do we collect your data?
You directly provide Crystal Bokeh with most of the data that we collect. We collect and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- Subscribe to our newsletter by submitting your email address via the form, or by opting-in during checkout.
- Contact us via email.
Crystal Bokeh may also receive your data indirectly from the following sources:
- Google Analytics, Instagram
How will we use your data?
Crystal Bokeh collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers and news about other products and services you might like (provided you have voluntarily subscribed to our newsletter).
- Analyze the way that customers interact with our website to identify trends or issues and improve the experience of our website for our customers.
We will never sell or rent your data to third-parties. In the following limited circumstances we may disclose information (including Personal Information):
- With third-party vendors and other service providers employed to complete tasks on our behalf. These include, for example: Shopify (for our website), Shopify Payments (our payment provider), shipping providers (MyParcel and PostNL), web analytics companies (Google Analytics) and online marketing services (Google Ads). Third parties are only permitted to use any information provided to them by us for the purpose of fulfilling our agreed business tasks.
- In response to valid requests from law enforcement agencies to meet national security or law enforcement requirements.
- Transfer of business: if Crystal Bokeh were ever to be acquired, declare bankruptcy, or undergo a change of control in some other way, Personal Information could be included in the assets transferred to a third party.
How do we store your data?
All of your data collected by Crystal Bokeh is securely stored only on remote servers of the following providers: Shopify, MyParcel, PostNL, Google Analytics. We have the appropriate technical and administrative security measures in place to protect unauthorized access to our accounts with these providers.
Marketing
Crystal Bokeh would like to send you information about our products and services that we think you might like. If you have agreed to receive marketing, you can opt out at any time. You have the right at any time to stop Crystal Bokeh from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please opt-out directly via the link in the email newsletter, or contact us.
What are your data protection rights?
Crystal Bokeh would like to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access: You have the right to request copies of your personal data from Crystal Bokeh.
The right to rectification: You have the right to request that Crystal Bokeh corrects any information you believe is inaccurate. You also have the right to request that Crystal Bokeh completes information that you believe is incomplete.
The right to erasure: You have the right to request that Crystal Bokeh erases your personal data, under certain conditions.
The right to restrict processing: You have the right to request that Crystal Bokeh restricts the processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that Crystal Bokeh transfers the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: info@crystalbokeh.nl
What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through our cookies or similar technology.
For further information, please visit: allaboutcookies.org
How do we use cookies?
Crystal Bokeh uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
- Helping you with the navigation of our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality: Crystal Bokeh uses functional cookies so that we recognize you on our website and remember your previously selected preferences. These could include the language that you prefer, and your location. A mix of first-party and third-party cookies are used.
- Advertising: Crystal Bokeh uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address. Crystal Bokeh sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
- Analytics: we use these cookies to measure and analyze the ways in which our customers use our website, to improve its functionality and our customers’ experience.
Crystal Bokeh’s website is powered by Shopify. You can find a detailed list of the cookies that Shopify stores use under ‘Merchant Storefronts’ here: shopify.com/legal/cookies
How to manage cookies
You can set your browser to not accept cookies, and the website listed above tells you how to remove cookies from your browser. However, in a few cases, some of our website features might not function as a result.
Privacy policies of other websites
The Crystal Bokeh website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
At Crystal Bokeh, we keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 1 November, 2022.
How to contact us:
If you have any questions about Crystal Bokeh’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us here.
How to contact the appropriate authority:
Should you wish to report a complaint or if you feel that Crystal Bokeh has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office:
Autoriteit Persoonsgegevens, P.O. Box 93374, 2509 AJ Den Haag
Tel. +31 70 888 8500
Fax +31 70 888 8501
info@autoriteitpersoonsgegevens.nl